Integrating Empathy at Work: An Interview With Brian Carroll, Founder of Markempa
This post is part of our ongoing interview series with masters of modern work.
Brian Carroll, founder of Markempa, has been interested in empathy since the start of his career.
He was a sales development rep doing cold calls to sales managers, and he was struggling to get appointments. He got rejected again and again.
One day, Brian’s manager saw him struggling and said, “Brian, you're 22 years old. Stop trying to come across as important. Just be yourself. Be a person with another person.”