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Citrix Case Study

February 24, 2017

Citrix Establishes a Single Source of Truth for NPI Project Information in Workfront


  • Citrix Systems
  • Information Technology
  • www.citrix.com
  • Ft. Lauderdale, FL


  • Complex project tracking
  • Weekly, manual, and static updates
  • Time-consuming reporting


  • Estimated 35% reduction in director’s email and a single source of truth
  • 50% reduction in time spent during compliance meetings
  •  Improved collaboration with 40 task owners across multiple organizations and teams

Continuous improvement is the goal of every supply chain management (SCM) organization. The New Product Introduction (NPI) group at Citrix Systems is no exception. NPI, as part of the Citrix SCM organization, sought to replace its complex, manual updating and reporting processes for hardware release projects with a work management solution that delivers real-time— anytime, anywhere, any device—updates and reports. With program templates, work queues, and reports now centralized in the Workfront Enterprise Work Management, NPI is already seeing improvement.

Citrix is a global technology company, providing a complete and integrated portfolio of Workspace- as-a-Service, application delivery, virtualization, mobility, network delivery, and le sharing solutions that enables IT to ensure critical systems are securely available to users via the cloud or on-premises and across any device or platform. With annual revenue in 2015 of $3.28 billion, Citrix solutions are in use by more than 400,000 organizations and over 100 million users globally.

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