Including Customers in the Implementation Process
For professional services or solution implementation groups, managing changing customer expectations is at the top of their list of challenges. Stakeholder experience and communication is key to a project’s success. However, changing requirements, technical constraints, and multiple forms of communication (email, phone conversations, PPM software) make it difficult for teams to effectively collaborate with stakeholders. In this webinar, TSIA and Workfront will explore the three best practices for including the customer in the implementation process. Find out what you can do today to elevate the productivity, the communication, and the success of your professional services group.